Originally Posted by
canadiancow
The "SE number" in the app for Aeroplan is 1-800-361-5373, which is the standard number.
It asks me for language, then it says "Scott, thank you for being a Super Elite member."
So it's very clearly using caller ID as one mechanism here. I did not have to enter mine.
Now, if we could just add "skip the worthless, non-functional IVR tree and go straight to a human" as an SE benefit.