Originally Posted by
exerda
These days, does ORC update lifetime miles? I had a connecting itin SAN-LAX-IAD that went sideways due to ATC and WX (roughly 9.5 hour delay at SAN) and managed to find a GA who was able to put me on the previous day's delayed redeye nonstop (which was so delayed it got me home only 2 hours later than my original connecting itin).
It's not exactly a ton more lifetime credit--a bit over 500 miles, IIRC, for the extra segment plus differential between LAX-IAD and SAN-IAD--but I'll still request it if there's any point.
Already sent the GA kudos because I was pretty surprised she could (1) switch me to the prior day's flight, which in the past the computer wouldn't allow; (2) was able to switch even with checked bags (which the Club CSR said he couldn't do); (3) juggled seats on both my delayed itin and the nonstop in case the nonstop got further delayed or canceled.
Maybe. It depends on how they work the ORC. In situations where they add it via 'account adjustment' it will not add LT miles - if they just add the 'actual flights you would have taken' - then it does. In cases where that mattered I had to ask them specifically to adjust it by adding the UA flights. That is usually only a problem when there is a PQP/RDM discrepancy that they adjust this way.