Originally Posted by steves

I just made a reservation for 2 nights at park MGM in Las Vegas. I called Chase travel to confirm daily breakfast credit. They actually seemed unsure if it was a benefit as they looked at the website and also saw there was no benefit for breakfast listed (at this and selected other Las Vegas hotels). They placed me on hold and called the hotel and were told there is a $100 general credit and definitely NO breakfast credit of any type. They were clearly unaware that the web site is specific about the daily breakfast credit - and did not offer any resolution beyond saying this is not a definite benefit and there was nothing else they can do.

This is probably worth about $100 over the 2 day stay for 2 people (4 breakfasts) - which is not going to break anyone with this card - but adds to the odd rollout of the new higher fee for the card and listed benefits.

Originally Posted by Need

They probably should change the benefit to "Daily breakfast for 2 if available" just like room upgrades and early check in/late check out. When I was looking to book EDIT hotel in Vegas, I did notice that some EDIT hotels do not have the daily breakfast in the benefits listing. Normally I would not care about free breakfast as most hotel's free breakfast ends at 11am and some even ends at 10am. We don't wake up that early on travel LOL. But the breakfast credit at MGM hotels are different. Some restaurants open for brunch and until 2 or 3 pm. You can walk in at 1pm for lunch and the breakfast credit still works. So breakfast credit turns into brunch credit, and if you use it at a buffet (like we did), you may even be too full to eat dinner so it became a all day food credit LOL.

Originally Posted by mia

They could do that, but I think that if they want to succeed in the category they have to make breakfast a non-negotiable requirement for a property to be listed.