Originally Posted by
crazy8534
It's like there are 2 different BAs at the moment: one where they are actively trying to give out TPs (for instance bonus TPs to people who flew before they had registered) and another where they are trawling BAH bookings to see what they can claw back.
Left hand / right hand.

More like many typical large unwieldy organisations. Sadly tis not just BA who regularly display such incompetence!