Originally Posted by
emcampbe
Yes, if you ‘upgrade’ your ticket from BE to regular economy, presumably you’d now have fare rules of the regular economy bucket, which don’t have change fees.
TravelBank is irrelevant in all this - your ticket will still be non-refundable, so if you cancel, the value will be in an FFC. Typically, the FFC is valid for a year from original date of purchase, but they extended again last year, so all are valid until Dec. 31, 2022. That means your first flight must depart by then, but further flights can depart later than that.
The only way TravelBank would be relevant to anything is in the case of IRROPS and you opt for a refund. Then the value would go back to your Travel Bank - have not see. Many reports on expiration policy in this case, so not sure if that takes on the existing expiry or it gets a new one.
My wife purchased a round trip Basic Economy ticket from a travel agency to Taiwan. She upgraded the ticket to an Economy ticket. She cancelled the reservation within 24 hours to change the date and city in Taiwan because of a death in the family. She purchased a new ticket directly from United.
The original ticket was purchased by the travel agency using their credit card. The upgrade to Economy was purchased by the travel agency using their credit card. United refunded the travel agency the cost of the original Basic Economy Ticket. United informed us that there is no refund on the ticket for the upgrade to Economy. The price of the upgrade is forfeited?