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Thread: Death of a friend--what's UA's change fee policy to attend services?
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Old Feb 22, 2005 | 7:53 pm
  #8  
aisleorwindow
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Originally Posted by DullesFlyer
I was debating with myself about whether or not it would be comic relief or inappropriate to bust out the Seinfeld reference of tracking down the death certificate, but then I saw the post above. Please tell me this is a joke and that UA doesn't have a policy that the death certificate needs to be provided.
Not a joke at all.
UA will ask for death certificate or at the very least a certified letter from the funeral home - maybe both.
I have been asked for both before when inquiring about bereavement fares.
I guess they're worried that people will take advantage if they don't verify.
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