Originally Posted by
steveholt
Thank you. I guess this one is a little difference since I already paid for the lap infant as opposed to trying to add a lap infant after the fact. I'm a Gold member, so I did reach out to the Gold line - probably a better question for the BA forum, but is there a particular place to escalate this?
Check the BA thread for info. It seems an agent might be able to do it if given the right instructions. My advice is not to mention Orbitz, issues, etc. but just ask for a straight manual booking for the infant. If you don't get the answer you hoped for call again.