Originally Posted by
Spike Spiegel
I'll be trying to convert my recently converted AT&T card (originally an AA Platinum Select) into a Custom Cash Card. I'm planning on waiting for a cycle to pass as I am not certain how often you can product change Citibank cards unlike Chase. I product changed a Marriott card twice within a week to get the Ritz-Carlton card.
Not that it matters but does anyone know if the account number changes from the AT&T card when going into a CCC/DC like how it has to when going from an AA Centric card to a non AA card?
We did an AAPlat to CCC several years back. Both were a MC. The rep said and we verbally confirmed that the numbers would change but on arrival, the CCC had the same numbers as the AAPlat, which is what the data points at the time said to expect. ( I would take a moment to pound my fist about Citi's $%^& customer service but it does not really help with your question)