As a Hilton Diamond, I’ve usually stayed at Hilton properties because of the great benefits when travelling in Europe, but recently switched my travel arrangements to GHA properties after some positive experiences at Park Royal and Pan Pacific properties.
Until now.

I just stayed for five nights at the NH Collections Pódium Barcelona on a Long Stay Rate, booking the hotel via the GHA app. I just checked my Titanium dashboard and noticed that my stayed was deemed “Ineligible” for status credits or D$ earnings.

Nowhere on the booking portal did it say anything about D$ or status accumulation not being applied. I eventually found buried in the T&C’s; “GHA reserves the right to amend the list of eligible rates at any given time, without prior notice.”

What would be more honest and upfront would to put a disclaimer under each hotel’s room rate whether GHA Dollars and status apply to the booking. It really isn’t transparent. I booked the Pódium because of the Double Dollars deal, but based on what’s happened here, I think I will be looking elsewhere.