FlyerTalk Forums - View Single Post - Pre-departure beverage / PDB - experiences, questions, complaints (2024-onwards)
Old Oct 27, 2025 | 3:20 pm
  #501  
DomP1
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Join Date: Nov 2018
Location: London
Programs: AAdvantage, BA Club Silver, Hilton Diamond, Bonvoy Platinum Elite, Hyatt Discoverist, AmEx Platinum
Posts: 422
Originally Posted by Herb687
But, per this post, they were NOT following the captain's orders if in fact the captain did ask the FAs to stay seated:So, yes, the crew should be reported to AA. They either failed to provide a required service to pax or they acted against the PIC's instructions.
And they should be reported. Compensation to be issued. Flight plans, potential turbulence to be checked. These people are actually not making customers aware of a flight where there may be real turbulence.
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