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Thread: Pre-departure beverage / PDB - experiences, questions, complaints (2024-onwards)
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Old Oct 27, 2025 | 12:14 pm
  #499  
Herb687
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Originally Posted by FlightNurse
If the captain told them to stay seated, then they are following the captain's orders. Not much AA can do.
But, per this post, they were NOT following the captain's orders if in fact the captain did ask the FAs to stay seated:
Originally Posted by Global321
10/21 - BNA-CLT, Full PDB. But ran the 'we are going to have turbulence scam' so zero service in the air. A few FA's confirmed on reddit that on short flights, especially later in the day, they go with this excuse. Flight was smooth. So smooth they did use the ovens to heat up their food!
So, yes, the crew should be reported to AA. They either failed to provide a required service to pax or they acted against the PIC's instructions.
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