FlyerTalk Forums - View Single Post - JFK Redcoat refused to upgrade me for made-up reasons. GA then upgraded me!
Old Oct 26, 2025 | 1:02 pm
  #2  
DLASflyer
1M
100 Nights
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10 Years on Site
 
Join Date: Jun 2013
Programs: DL Diamond MM, UA Premier 1K
Posts: 4,219
Props to the gate agent for doing the right thing for a loyal customer. Unfortunately the red coat's "we have to close the door ASAP no matter what" mentality is what corporate seems to want.
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