Originally Posted by
tonychowmh
when that someone is still paying a non-redemption revenue ticket (though using bookable upgrade)
A small point, but mileage tickets are revenue tickets. They are not
cash tickets. And when they're used, they net off a liability on CXs balance sheet (loyalty points).
Although it goes undisclosed, my guess is CX accounts for them around 1 USD cent a pop, give or take 0.5 cents (I know it's a wide range).
I believe it's for the reason, that CX actually makes it easier to redeem outright points tickets (at least, for DMs with our extra availability) than they do these bookable upgrades. I don't know how they account for the BUDs but my guess is they're not sitting on the CX balance sheet (or they're held at a correspondingly lower value than the equivalent AM needed for the F seat), meaning there is no offsetting revenue contribution when we use BUDs, unlike Asia Miles. Put another way AM ticket (points ticket) passengers boost revenue in a small way, but BUDs don't. It's pure cost to CX from an accounting perspective. Foolish thinking in human term, I'm just stating what I thinks going on logic wise.
On other threads I have whinged about how I find the J to F upgrades nearly useless, although I acknowledge reading others here have success. CX wins because Ive just bought cash tickets instead of using my BUDs and bothering to wait for the lottery 24 hours out, I just find it aggravating that they're much harder to use now than pre COVID. Feels like a phony benefit. (When A fare meant you could use them, now it's basically at CXs discretion with this silly extra inventory their computer system manages for them.) hopefully CX will revert to A fare bucket once they introduce DM Executive in 2027 and those are the only people with the F BUDs.
Back to my first point, I think CX sees the points tickets as a higher revenue recognition than the BUDs. Which is why it's easier to redeem outright points tickets than the BUDs.
And that's why I think a fair comp for you might actually be half the F ticket in points (what is that, 50k Asia Miles?), since the real value to the BUD isn't availability (which sucks), but the Status Points boost, which you've already gotten I assume. Or if you really feel slighted then the amt of a whole ticket. (100k or something). My reasoning is it's actually easier to redeem outright for F than use a BUD.
I've cut myself up on seats before, and never thought to complain. Smashed my finger in one bad once. (I was hunting for my cellphone.) But everyone's situation and personality is different. If the seat didn't recline or really had serious motor problems, then that's the kind of mechanical thing which would really bug me in F.
Fyi those F seats have a legacy recline issue that occasionally impacts their ability to recline or come back up. There is a small latch under the seat you can pull which will release it, although it's hard to get at first, I've helped pax and FA fix a number of seats at this stage.