Originally Posted by
Jetsetpensioner
Recently booked Palace Hotel Tokyo and Kahala Yokohama with FHR, curious if anyone has had any recent experiences with those properties and in particular upgrades?
I'm a semi-regular guest of the Palace. Only upgrades I've ever received is when I book a Club King and get a Club King with Balcony. Last time I stayed there, and without inquiry from me, a manager apologized for not being able to upgrade the Club King with Balcony to a higher level.