Originally Posted by
Global321
10/21 - BNA-CLT, Full PDB. But ran the 'we are going to have turbulence scam' so zero service in the air. A few FA's confirmed on reddit that on short flights, especially later in the day, they go with this excuse. Flight was smooth. So smooth they did use the ovens to heat up their food!
Document that by reporting to AA customer relations. Name and shame those crews.