FlyerTalk Forums - View Single Post - Death of a friend--what's UA's change fee policy to attend services?

Feb 22, 2005 | 3:45 pm

#5

aisleorwindow

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Quote:

Originally Posted by zrs70

When it comes to family, have UA's Contract of Carriage in hand (you can download it online). It is very clear that in the case of illness or death of family, fees are waived. You may have to fight tooth and mail for this, but according to the CoC, it is very clear.

First off - my condolences for your friend

Second - zrs70 is correct, but you may have to pay and then provide a death certificate to get a refund.
Also, since this is a friend and not a family member, you may have trouble. Sorry for your loss.