Originally Posted by
cfischer
wrong thread, but no - compensation is not a thing in the US. Depending on the reason for the delay, your customer status and class of service you might get a small amount of miles or ETC if you ask.
2 1/2 hours is below the threshold where UA is likely to provide a customer service gesture, even for something that’s within their control, although it never hurts to ask. Heck, it’s barely enough to qualify for EC.261 on a short-haul flight.