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Thread: Need help double-checking given name / surname
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Old Oct 25, 2025 | 3:34 am
  #11  
Schwann
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Originally Posted by Coffeemadman
Interesting, thanks.

I only ask as I had an issue with a booking with name MARK-DOUGLAS-SMITH was spelled MARK-DOUGLASS-SMITH on the ticket (not BA) - United (the ticket seller) said it would be no issue and they cannot amend the booking but they made a note on the system but Air Canada (the flight being a codeshare) said it cannot be guaranteed to be okay and needs to be resolved at the airport (and they cannot amend the ticket either).

Various sources have mentioned that most airlines don't even notice and it's not an issue. So just collecting data points where I can.

My ultimate plan is to arrive a little earlier; attempt to go though the normal check in process, and deal with it if anything flags up. The nightmare scenario of course is that boarding is denied and I need to buy a last minute ticket.
I suspect the Air Canada agent is just covering themselves. No one wants to be seen to be responsible if the wrong answer is given, even it it is the wrong answer in reality.
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