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Old Oct 25, 2025 | 3:02 am
  #10  
Andriyko
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Originally Posted by RichieMc
The A revenue class vs A upgrade space is interesting (the guidelines above don’t make any distinction by the way)
No, there is no distinction in the instructions for agents, however, if you look under "process" for upgrades on AA it says that agents cannot service these transactions. It looks like the agent should have processed the commercial booking, but afterwards you should have contacted BAC to process the upgrade.
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