FlyerTalk Forums - View Single Post - Is the selection on the Emerald Aisle getting worse?
Old Oct 24, 2025 | 10:51 pm
  #9  
AppleBoy97
All eyes on you!
 
Join Date: Jan 2022
Programs: Delta Platinum Medallion, Southwest A-List Pref, National EE, Marriott Gold, Hilton Silver
Posts: 412
There are still a handful of good locations out there, such as MKE, PIT, SNA, AUS, and IAD that have a decent selection... I also despise the crossover slop that the aisles have become. I'm not a Hyundai, Kia, or Nissan fan by any means, which often rules out half of the aisle for me.

I think the diversity of the aisle has also taken a hit... Where are the Ford Explorers, Miatas, Chargers, Mustang GTs, etc that used to be there? If you're going to have a premium brand like National, then at least have the premium options available to select from.

Don't get me started on the BS that I have experienced at DCA, RDU, and MDW the last few times I've been through... The aisles there are compact vehicles, which is so frustrating that a kona is an "upgrade" from a full size sedan. As others have mentioned, there's no way a Kona has the same level of class or room that a 300 did just a few years ago.

Customer service at some of those spots has gone down too, but I'll leave that hot topic for another night.
AppleBoy97 is offline