FlyerTalk Forums - View Single Post - IT Outage Caused Systemwide Ground Stop (10/23/2025)
Old Oct 24, 2025 | 2:08 pm
  #111  
Intheair2night
All eyes on you!
5 Years on Site
 
Join Date: May 2017
Location: NYC
Programs: TrueBlue, Hyatt
Posts: 97
Originally Posted by DLASflyer
If you have the means I would suggest buying the flight now and worry about reimbursement later. They reimbursed these sorts of tickets the last go around. You wouldn’t want to have it sell out while you wait to try and reach someone from AS.
As someone had to do that since there were no change options online after my flight was cancelled and couldn’t get through to support.. (typing from the flight now, and fortunately since Alaska never responded after I tried the text line), do I just call in and speak the the customer service line about it
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