Dear all flyertalk buddies,

Just wish to ask, in complaint cases, apart from Asiamiles offered, have any of you ever been offered an upgrade certificate subject to seat availability like the one in the past?

As a DM, I was on a JFKHKG F flight with broken seat and in-flight injury (A small cut but bleeding happened tough). Used a Bookable upgrade in the flight. Was offered some Asiamiles proactively but thought the offer was not good enough and hoping that they can return the upgrade voucher to me for future use. But they said that upgrade voucher is no longer in service recovery, so I am asking for some data.

Long ago, I know it was there. Thanks, buddy.