FlyerTalk Forums - View Single Post - I thought the AA app was bad...(BA is worse)
Old Oct 23, 2025 | 10:13 pm
  #25  
Antarius
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Originally Posted by jrl767
not unique to LHR; seems to be pretty common throughout Europe

if I had to guess, the airlines and the airside merchants (including of course the big companies that run the duty-free operations) are in cahoots
It also makes sense - you have central concourse areas with seating, food, shopping and dispatch people to the gate area before boarding.

I prefer this to giving a gate assignment 24 hours in advance at DFW, which invariably changes 6 times between then and departure. In addition, most of the major US airports are pretty poor - in part due to this spread out non-cohesive design. We constantly complain about hubs where there is no where to walk or sit, this is a function of restaurant, restroom, seating, deplaning and boarding all happening at the same time in the same place.

LHR does a particularly poor job of late gate communication, but that doesn't make the concept inherently invalid.
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