FlyerTalk Forums - View Single Post - Partial Downgrade Lufthansa Award Booking
Old Oct 21, 2025 | 7:46 pm
  #3  
Van_Looy
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20 Years on Site
 
Join Date: Mar 2005
Programs: LH SEN
Posts: 570
Downgrade reimbursement can be claimed based on the Mennens formula for partial downgrades.

As the change to your ticket was involuntary, I believe you can be rebooked in a revenue class, award space need not be available. But of course, expect the call centre telling you to pound sand.
If you prefer to be rebooked, contact M&M as they issued the ticket. If you prefer downgrade reimbursement, contact SA as they are the operating carrier and also expect them to tell you to pound sand or to offer a laughable compensation as it is an award ticket.

If it's worth fighting for is your judgement. Either way, almost nothing to gain.

Last edited by Van_Looy; Oct 21, 2025 at 8:09 pm
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