Originally Posted by pmaddock

TY - I can’t register online either but am emailing them. If this is targeted I’m finding it as they feel they have to gate a promo that’s so limited to begin with. I prefer Marrriott but if they are going to be disingenuous like this my next stay will be with someone else.

Originally Posted by Oxon Flyer

For the benefit of newcomers to Marriott global promotions, this happens to a proportion of members every time a promotion is launched. It's been like this for years, and every time it annoys the Bonvoy membership and creates extra work for forum admins. Marriott are aware but seem unable or unwilling to fix the issue.

Standard forum advice is "You are eligible, but need to call in to get registered"