Originally Posted by
gruntermen
It is on the top (open) level of the parking garage that is adjacent to the pickup area where every other rental car company picks up passengers. There are sign that will direct you to the "other rental car shuttle" area. Unfortunately none of the signs make it clear that Hertz is one of the companies that pick up there. I had to wait about 15 min for a shuttle.
This is still the case. What is misleading for most Hertz customers is that the "other" agencies are typically along the lines of Fox which often aren't grouped with the major agencies.