Originally Posted by
Worldtravelerr
I can’t read some of your text. What’s with the font color change?
I had to copy and paste your text onto another place.
Based on your reply, if that’s the case, why do we have 9 different subfare classes in the first place? What’s the purpose for subdividing all the fare classes? Seems like it’s a type of confusopoly then if travelers are not informed.
I can’t read some of your text. What’s with the font color change? - Not sure where went wrong it looks all good on my side.
What’s the purpose for subdividing all the fare classes? - Optimize revenue of course. The assumption is that the mass majority of customers are price sensitive (especially in Y cabin). As the airline operator, you definitely don't want scare away potential customers by not display the most attractive discounted economy ticket when 90 pct of the seats are still empty.
Yes, you can argue CX should display all 9 options I listed, but what motives to do so? 1. Not everyone has the patience or cares enough to choose which ticket is to their benefits, too much information is not generally good for locking in tickets; 2. Why risk exposing subclass inventories?