Originally Posted by
Adam1222
We will just have to agree to disagree on the ethics involved if one knows that the charges aren't eligible, and calls with the intention of taking advantage of an agent who might not be properly trained.
Of course, there is a difference between calling and an agent making a mistake in your favor, and making a YouTube video encouraging people to exploit such mistakes.
I'm off course not condoning intentionally defrauding any agent and I personally wouldn't take this approach - best is to request reimbursement for a specific charge you know is eligible. I was just pointing out the difference between calling to request that any charge coding as travel be reimbursed (which is 100% wrong) vs asking to have eligible charges reimbursed (with the assumption that agents know which ones are). Obviously, if you know a charge is not eligible it is unethical to try and trick an agent to reimburse it for you.