Originally Posted by
HarryKUK
They have offered 7000 Enrich points, not even enough for a one way to Singapore. At current rates it’s worth around 35USD. The ticket was 1300 USD so they’re essentially offering less than 3% of the fare for both no lavatories and also delayed baggage of over 24 hours. I don’t have an Enrich account so I wouldn’t ever be adding more Enrich points to the account.
You can always write back and say the compensation is lacking for the amount of inconvenience caused. They will probably up it to 14k.