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Old Oct 13, 2025 | 5:02 pm
  #987  
bocastephen
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Originally Posted by schuepbach
UA47 FRA-IAH

Seems that there were a series of missteps on this flight. Overall the crew was somewhat lost.

I ordered an Aperol Spritz, the FA gave me the bottle and then asked if I wanted a glass. I said yes and she handed me one without ice. I know this is small one, but usually they pour it over ice w/ a garnish.

The main course was then brought out at the same time as the appetizer along w/ a preselected choice of bread. The last couple trips they usually brought out the app first and had the bread basket. To my biggest surprise, the sauce was provided in a tin foil container next to the gnocchi. I'm assuming that typically the FA pours this over prior to serving? I had never seen this before.

For the pre-arrival meal I ordered the penne pasta with chicken. I was served some sort of pasta (not penne) and there was no chicken. In fact I'm pretty sure they had used the same sauce as the gnocchi. Didn't get a picture of it, but judging by the other pictures in this thread w/ the chicken pasta, this was definitely not it.

Sounds like a completely untrained crew who should not be working in a premium cabin. I would write this in, it's unacceptable.
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