Points earned through banking are not eligible for some types of redemptions, such as Transfers to airline and hotel partners.
Please send me a link to the Terms & Conditions you are referring to. Citibank said it was a glitch and it should not have happened. I even called first before making the specific redemption and they said it qualifies out of expiring points.
Last edited by mia; Oct 13, 2025 at 2:21 pm
Reason: Edited wrong post