FlyerTalk Forums - View Single Post - Miles redemption : what does "bactracking" involve ?

Feb 22, 2005 | 6:05 am

#4

MEH

Join Date: Feb 2005

Programs: BD *G, LH FTL, Hilton Gold, Starwood Gold

Posts: 55

As far as the 'supervisors' interpretation goes... did he by any chance get through to the new Indian call centre?

This is NOT how DC in the UK have used it... just keep ringing back, until you get an agent that is aware of the correct rules.

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