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Thread: Bizarre email from Southwest - offer to change my flight a week in advance
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Old Oct 12, 2025 | 8:17 am
  #25  
nsx
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Originally Posted by Mr. BoH
I just got one of these as well and found this thread. The $20 offer is comical. I guess the thinking is perhaps some people would rather switch the flight anyway - American sends these offers sometimes with no $$ offer. But the $20 made me laugh, if you are going to off er money at least make it enough that it would actually act as an incentive.
You're right that an offer of a free change would be less insulting.
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