<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by sjharte:
Why don't thy issue e-tickets? Would be a lot more convenient for us and cheaper for them.
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Their web site has no route map, they took weeks to get the timetable link to point to anything and they ignore email. I'd have to suggest "understaffed and incompetent" as a possible answer.