FlyerTalk Forums - View Single Post - MH2 KUL to LHR - 1 October 2025 - toilets not working
Old Oct 8, 2025 | 4:26 am
  #8  
nov11
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Join Date: Aug 2005
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Originally Posted by HarryKUK
Wihtout sounding too “American” about this, does anyone know what was offered / accepted as a suitable compensation? Not really looking for a computer generated apology to be honest, just want to get to the point.

MH will probably throw you some Enrich points and then you'll say you aren't an Enrich member. They'll ask you to open an Enrich account and basically it just goes back and forth until you agree on the number of Enrich points offered (if you think they are lowballing you with Enrich points, you can always say it isn't adequate for the inconvenience etc.). SQ will usually throw you some duty free vouchers and/or Krisflyer miles.
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