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Thread: Bizarre email from Southwest - offer to change my flight a week in advance
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Old Oct 7, 2025 | 12:08 pm
  #15  
nsx
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Originally Posted by ultypt
I received this also. One week ahead of the flight, $20 to change from a 1 hour layover at BWI to a FIVE hour layover at BWI ?!?! Exact same arrival flight back home. Who would take this?
They gave me a LUV voucher (proactive customer service) after a 3-hour delay. But only $20 for 4-hour increase in trip duration? You're right that it makes no sense.
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