I got my approval during my last trip thankfully.
But I've been trying to register a family member for the past 1 week, and the website is absolutely terrible now for some reason.
It works until you get to the document upload page. But then it never loads the full page, no matter what browser, computer, etc I've tried. I've filled out 3 applications for them, restarting the process. It lets me upload a few documents, but when it's time to reload to upload the rest, it just stops halfway. I don't know what else to do, anyone have any tips?