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Thread: Involuntary Award Changes / What To Do (merged threads)
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Old Oct 6, 2025 | 5:58 am
  #160  
JPG3392
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Originally Posted by abcx
How did you end up resolving this? Facing a potentially similar situation with an AY J booking on an AA award.

I'm surprised they only offered to put you in AA/BA Y instead of J.

(I am only connecting in HEL from non-EU to non-EU so EU261 rebooking provisions don't apply unfortunately.)
AA can and will open award seats on its own flights under these circumstances, but it can only request BA (or IB, if that's a possibility) to do so and BA is free to decline. BA can also offer seats in Y but not J..
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