Originally Posted by
littlevoices
I had this happen again, I debated with myself was it an agent problem, or are AA enforcing a new rule, did I misunderstand, or should I HUCA... The answer HUCA, and the next agent didn't invent her own rules and was fine. This was what the first agent tried to say no to:
OSL-DOH-HKG // HKG-DPS-HKG // HKG-AKL-NAN-MEL-HKG // HKG-SIN-HKG / HKG-JFK
The first AA agent said ""no stopover when going back to Asia"" as soon as I read out the return itinerary, we didn't even get to completing my route - i.e. I double confirmed with him that I could only do MEL-HKG-JFK as a layover of less than 24 hours, no stopover allowed. Anyway, I decided to drop the HKG-SIN-HKG segment to give myself a bit more flexibility on routes and do CMB rather than DPS with a longer return, which helped later on.
Ugh, was it by any chance an agent with a rather nasal voice? I think we must have had the same agent:
https://www.flyertalk.com/forum/37194039-post2898.html
I shudder to think of the amount of time that's been wasted and the number of people that have been misled by them.