This past weekend, I flew JFK-ROC-JFK (2/17-2/20) to visit my sister at college. Jetblue really knows how to treat their cutsomers. I was booked for the 8:05pm flight on Thursday, and I wanted to rush to JFK to get on the 5:10. Well, I made it but barely. I got to the airport at 5pm!!!!!! The ticketing agent wished me good luck as I ran to the security line. The line was very long, the longest I have ever seen. I saw a customer service rep walk by and I said that I was on a 5:10 flight and I am going to miss it. She took me through, and I cut the whole line; she brought me right to the front. I went through security, and I got to the gate (gate 9! , didn't have to run,) and it turned out that the flight was running 10 minutes late because of crew. I was on standby, and ended up being the last on the aircraft (N537JB). The flight was great.

Coming back was even better. I got to the airport ontime, and in comes "Blueflight Special" (N586JB.) I was excited because I wanted to see if it had the 36 channels. Coming up to ROC, I only had 24. It did have the 36. I actually got up to channel 41. The flight crew were really nice and funny, the flight attendant made all the typical jokes in the safety announcement. Although Delta is my favorite, Jetblue is definetly getting up there on my list. ^

Anyone else experience anything similar with Jetblue's great customer service??