Originally Posted by
AaronS123
email above was sent august 9, my complaint was sent august 6, they denied it after that, just got off the phone with BA gold line and finally got a supervisor who saw I have tried every means of contact, and she advised file a complaint with my credit card and DOT, amex said I have no ground for a chargeback since AA did nothing wrong, but that could have been my wording, so I can try again if need be, just shot off a DOT complaint, not sure what S75 is that you are referencing
S75 is a consumer protection rule for UK credit card transactions (sort of a "chargeback plus"), however I'm guessing you're US based so wouldn't apply to any credit card spend you made
In the UK there are further protections you get through booking a package that you wouldn't get from a flight alone, but I'll defer to others here as to whether or not they'd apply to a US booked BAH