Originally Posted by
Coffeemadman
When did BA send the email saying you don't need to contact AA?
If they've done this themselves it might be worth checking with BA as AA might not actually see anything on their end if they are just looking at a BAH booking.
Also is it past the point of S75 dispute, if you paid on credit card? Or chargeback if you paid via debit card. Clearly communications here show you should not have paid it and it then becomes an issue between AA and your credit card company or bank.
email above was sent august 9, my complaint was sent august 6, they denied it after that, just got off the phone with BA gold line and finally got a supervisor who saw I have tried every means of contact, and she advised file a complaint with my credit card and DOT, amex said I have no ground for a chargeback since AA did nothing wrong, but that could have been my wording, so I can try again if need be, just shot off a DOT complaint, not sure what S75 is that you are referencing