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Thread: Exhausted and out of options [refund of baggage charges]
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Old Oct 1, 2025 | 5:32 am
  #3  
AaronS123
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Join Date: Apr 2022
Location: FRA
Programs: BA Silver, AA Gold
Posts: 72
Originally Posted by Bubbles09
Have you raised a formal complaint via the online system that has generated a complaint number? Not just an e-mail that could easily go unaccounted for.

american said not their fault, threw 10k AA miles at me and closed their case, ba closed this one too.
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