Originally Posted by
FCfree
If I book a flight for X points on the outbound and Y points on the return and the price of the flight goes down, how do I get a refund of the difference? Some say "cancel and rebook" but I have also purchased an E+ upgrade on these flights. If I cancel, do I lose my E+ upgrade, or does the money for the E+ upgrade go into travel funds.
I went in to do a change of a flight I recently booked and the system says "not available" for the flight I booked. It appears that I could book a different time that same day, which if I completed that transaction, I could then go and change again, back to my original flight and through that process, get a net refund of points.
Any tips would be appreciated!
You'll get a refund for E+ seats if you make any changes to the reservation. Changing to another flight and changing back, or canceling and rebooking, should both work. The E+ refund may not happen until after you fly, although you can probably get it refunded in advance with a phone call.