Originally Posted by
danyfor
Tafflyer, thank you so much for bringing my attention to your issue from last week. I'm sorry you also had to deal with this. It is aggravating, as it's essentially false advertising when the websites quote a price and won't allow it to be carried out. I appreciate your chiming in, as it's saving me from virtually banging my head against the LH website wall multiple times.
I just called LH's Internet Service Center, and ended up being quoted around +95 EUR from my first attempt on Saturday morning. I chose an earlier first-leg flight, and after some wrangling, got the phone service charge removed, which brought it down to +25 EUR. Unfortunately, phone service wouldn't allow me to apply my freq flyer points to further lower the price. Grrr...
Well congratulations for at least being able to book your flight, which I could not achieve with mine. The online service centre did acknowledge that it looked like a bug and that they would report it but absolutely no further help. The way I ended up booking my trip actually cost Lufthansa revenue, so I’m kind of happy with my outcome, at least until the next time I need an open jaw return booked.