Originally Posted by
Cardboard55
In my example quoted above, the restaurant is on Toast and is on Resy but still did not trigger the credit, apparently because the Toast transaction is associated with a different location than is on Resy. Even though there was no indication of this to me at purchase time - I specifically purchased through the Toast page for the location that is on Resy. The same link that would have allowed me to order takeout from that location. I do think that probably 99% of the time it will work and I found a weird situation, but it's not guaranteed.
You are correct. You will eventually have to call Amex to receive your credit. Unfortunately, the reps have been instructed to wait the 8 weeks as stated in the terms.