FlyerTalk Forums - View Single Post - Booked flights to ALC in Business via MAD but seat in Economy! Confused..
Old Sep 27, 2025 | 7:14 pm
  #61  
jeremyBA
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Originally Posted by Confus
This was explained to you a few months ago and I will try again now, perhaps you’ll be more willing to listen.

There is a difference between cabin and class. You bought an I class fare, which can only be booked into the Business cabin when I class is available. It wasn’t, so you were put in economy instead. You had the choice of buying a D class fare, which was available on both legs, but chose not to. There was nothing wrong, and you were not ‘ripped off’.
no normal person on the Clapham omnibus would have any clue of this.

the op was sold business on all ticket confirmations and did not get it. I would do them for a downgrade.

if he is in economy it should say so. It is not difficult. Economy and business are different products.
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