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Thread: Booking Flights, Rooms, Cars, Cruises, Activities through Chase/cxLoyalty portal.
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Old Sep 25, 2025 | 11:43 pm
  #698  
friedablass
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Originally Posted by JackTripper
I'm looking at booking a domestic United flight using Chase Travel portal and spending UR points. For a nonrefundable ticket, what happens if I cancel? Do I get a UA credit or does Chase give me a credit or refund my UR points?

Also using Chase PointsBoost, I can get 1.5 cents per point. Is that a good rate?
If the ticket is not basic economy you will get a United flight credit that can only be used for the original passenger within 1 year of booking date. They usually make you rebook via Chase travel and you need to use the entire credit amount on that rebooking or you will lose the residual value.

1.5 cpp is a good value - that's the base that existing CSR cardholders have and it usually goes up to 2 cpp for United flights booked in premium economy or higher. For the CSP the base is 1.25 cpp and points boost is up to 1.75 cpp. The base value is only for people who had the card prior to end of June when the revised benefits went into effect. Points Boost is available to everyone.
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