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Thread: Canceled an award booking within the free cancellation period but no points returned.
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Old Sep 25, 2025 | 3:15 pm
  #13  
vike
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Join Date: Oct 2008
Programs: Hyatt Globalist, AA Gold, Hilton Diamond, SPG Platinum
Posts: 88
This happened to me a couple of weeks ago. When I didn't get the points back, I called the Globalist line and they reinstated the miles. They could not explain any reason it happened, but did say it happens sometimes so you always need to check.
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