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Thread: Amex (USA) personal Platinum Oura ring benefit
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Old Sep 23, 2025 | 11:42 pm
  #38  
chriseng
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Join Date: Nov 2002
Location: Boston, MA
Programs: AA PlatPro (Lifetime Gold), Marriott Titanium (Lifetime Platinum), HH Gold
Posts: 280
Originally Posted by chriseng
My attempted charges on Oura have been failing since Friday and this was an Oura 4 not an Oura 3. I have no idea what they are doing over there. I've tried using Google Pay and Paypal in addition to entering the card directly. The $1 test charge always goes through but then the purchase fails. Oura tech support didn't have an answer. Since the purchase fails regardless of the card processor I have to assume it's Oura themselves blocking the order, as others have observed on the Oura 3. This rollout is a debacle.
Still failing as of today. Crazy. I even get the popup in my Amex app asking me to confirm the purchase, but after I do, Oura still blocks it.

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